Privacy Policy
This Privacy Policy explains how Contemporary Landscapes & Maintenance collects, uses, stores, and protects personal information. We are committed to handling your information responsibly and in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
By using our services or submitting personal information to us, you agree to the terms of this policy.
1. What Information We Collect
We may collect the following types of personal information:
Name and contact details
Address and site location
Email address and phone number
Payment details such as invoices and transaction records
Photos of your property for quoting or project documentation
Notes, messages, and communication records
Website usage information such as IP address and browsing activity if you use our website
We only collect information that is reasonably necessary for our business activities.
2. How We Collect Information
We may collect information when you:
Request a quote
Contact us by phone, email, website form, or social media
Engage us to carry out landscaping work
Visit our website
Make a payment or request an invoice
In some cases, we may receive information from third party suppliers, contractors, or publicly available sources if relevant to your project.
3. How We Use Your Information
We use your personal information to:
Provide quotes and carry out landscaping services
Communicate with you about your project
Manage invoices, payments, and accounts
Improve our services and customer experience
Comply with legal obligations
Send updates or marketing material if you have opted in
We do not sell or trade your personal information.
4. Disclosure of Information
We may share your information with:
Contractors or suppliers involved in your project
Accountants or administrative service providers
Website or IT providers who support our systems
Insurers or legal advisors if required
Government authorities when required by law
These third parties are expected to protect your information and only use it for the purpose it was provided.
5. Storage and Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.
This includes secure digital storage, password protection, and limiting access to authorised staff or contractors only.
Although we take care with your information, no system is fully secure and we cannot guarantee absolute protection.
6. Access and Correction
You may request access to the personal information we hold about you at any time.
If any details are inaccurate or outdated, you may ask us to correct them.
Requests can be made by contacting us using the details below.
7. Website and Cookies
If you visit our website, we may collect basic analytics information using cookies or similar tools.
Cookies help us understand site usage patterns and improve user experience.
You can disable cookies in your browser settings if you prefer.
8. Marketing
We may send updates, promotions, or service information by email or SMS if you have given permission.
You can opt out at any time by using the unsubscribe link or contacting us.
9. Photos and Media
With your permission, we may take photos of completed work for documentation or marketing.
You may withdraw permission at any time by contacting us.
10. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our business or legal requirements.
The latest version will always be available on our website.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or wish to access your information, please contact us:
Contemporary Landscapes & Maintenance Pty Ltd
Email: cdodd@contemporarylandscapes.com.au
Phone: 0410 343 372